Privacy Notice

At milktwosugars your personal privacy is important to us. This notice explains how we collect, store, manage, process, and protect your personal information. It lets you know the types of information we might hold, how and where we’ll use it once it’s been collected and how we will keep it safe. We’ll always aim to be very clear when we ask you to share any information with us and won’t do anything with it that is unexpected.

Sharing your information is not compulsory but providing us with certain pieces of data will help us to give you the best possible service we can.

If you want to contact us about this privacy notice or anything to do with your data at milktwosugars, you can contact us by:

phone  07958 903715
email  chris.mcgill@milktwosugars.com

If you wish to stop receiving emails from milktwosugars email chris.mcgill@milktwosugars.com simply using the subject unsubscribe 

How we collect personal information

We’ll collect information from you in several different ways. We gather some information when you browse our website, answer a survey, or email us.

The types of personal information we collect

We only collect personal information that is essential to our operation as a business and which allows us to fulfil our obligations to our customers, provide good customer service; maintain our records and accounts and to develop and promote our work.

How we use personal information

The information we collect about you helps us to provide you with the best service we can; to better understand what you need from us, and to make sure you don’t miss out on information about our new productions, events and special offers.

How we manage and protect personal information

We will never share your personal information with any third parties for marketing purposes without your prior consent. We will never sell, rent or trade your personal information.

We protect all the personal information we collect. Our computer network is protected, and information given in our online accounts are encrypted.

To fulfil our contract with you it’s sometimes necessary for third party providers to have access to your data so that they can perform services on our behalf (for example we use Dotmailer to send out email information).

Your rights

Every email you get from us will include details about how to change your communications preferences and how to unsubscribe from future communications.

You have the right to ask us to amend or stop how we use your personal information including for marketing purposes. You can do this by phoning, emailing, or in writing using the contact details below.

You have the right to get the information we hold on you corrected. If you have any concern about the accuracy of your personal data, please let us know using the details below.

You have the right to be forgotten; if you would like us to remove the personal information we hold about you, please contact us using the details below.

You can request details of personal information the we hold about you by contacting the us (details below) and providing a description of the information you would like to see, together with proof of your identity.

It is easy to access and amend the personal information that we hold on you. You can do this over the phone, via email, or in writing using the following details;

by phone  07958903715
by email  chris.mcgill@milktwosugars.com
by post  Data management, milktwosugars, 24 Hillfield Avenue, London N8 7DT